FAQ
Our Terms & Conditions
Quickly access all the Terms & Conditions governing your interaction with us. Please take a moment to review these important documents to understand your rights and obligations.
You can change at any time the amount of money (or kg of CO₂) you wish to remove monthly or yealry.
Step 1: To change it, please click on ' My Account > 'Update subscription'
Step 2: A preset e-mail addressed to "[email protected]" will automatically open. Please fill it out by telling us your new desired amount and other minor details we will need to complete the request.
Step 3: Once you send the email with the information, we will take care of the update and let you know as soon as it is completed by replying to the email.
Read the FAQs:
FAQ
Climeworks Solutions product sheet: Nature focus
Standardized Carbon Removal Portfolios consisting of nature-based and technology-based carbon dioxide removal (CDR).
FAQ
Climeworks Solutions product sheet: Technology focus
Portfolios consist of different carbon removal credits, representing the removal of a specified quantity of carbon dioxide from the air.
FAQ
Climeworks Solutions product sheet: Nature and Technology
These standardized Carbon Removal Portfolios consist of nature-based and technology-based carbon dioxide removal (CDR).
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Climeworks online services fact sheet
Pioneering tangible carbon solutions since 2009
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Climeworks Solutions product sheet: Direct Air Capture 100%
Maximize impact and support innovation with this product fully enabling carbon dioxide removals with Direct Air Capture and Storage.
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What if I have questions about charges and payments?
You can directly email [email protected], we will assist you right away.
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Where can I find my invoice?
Your invoices are all stored in your account. Check this article to learn more.
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How can I pause my subscription?
You can pause your subscription in the account at any time - for an unlimited amount of time, you decide when to reactivate it.
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Can I deduct the subscription from tax?
If you are purchasing our carbon removal services, the general answer is no. However, our partnership with Terraset enables donations.