FAQ
Our Terms & Conditions
Quickly access all the Terms & Conditions governing your interaction with us. Please take a moment to review these important documents to understand your rights and obligations.
You can pause or cancel your subscription anytime in your account and activate it whenever you like. Here is how to cancel or pause it.
If you do wish to remove all the data associated with your account, or need assistance with any other account update, please email us at [email protected].
Note: we recommend accessing the account update features of our platform from a computer.
Read more FAQs:
FAQ
Climeworks Solutions product sheet: Nature focus
Standardized Carbon Removal Portfolios consisting of nature-based and technology-based carbon dioxide removal (CDR).
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Climeworks Solutions product sheet: Technology focus
Portfolios consist of different carbon removal credits, representing the removal of a specified quantity of carbon dioxide from the air.
FAQ
Climeworks Solutions product sheet: Nature and Technology
These standardized Carbon Removal Portfolios consist of nature-based and technology-based carbon dioxide removal (CDR).
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Climeworks online services fact sheet
Pioneering tangible carbon solutions since 2009
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Climeworks Solutions product sheet: Direct Air Capture 100%
Maximize impact and support innovation with this product fully enabling carbon dioxide removals with Direct Air Capture and Storage.
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What if I have questions about charges and payments?
You can directly email [email protected], we will assist you right away.
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Where can I find my invoice?
Your invoices are all stored in your account. Check this article to learn more.
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How can I pause my subscription?
You can pause your subscription in the account at any time - for an unlimited amount of time, you decide when to reactivate it.
FAQ
Can I deduct the subscription from tax?
If you are purchasing our carbon removal services, the general answer is no. However, our partnership with Terraset enables donations.