Do I get a services delivery note?
Yes, once the CO₂ removal has been performed on your behalf, you’ll receive a delivery confirmation via email.
How does my subscription work?
Contribute to the scale-up of our direct air capture technology and permanently remove CO₂ from the air. 100% of your money goes toward CO₂ removal in your name.
What do you use my money for?
The money from Climeworks Pioneers goes into a separate bank account and is recognized as revenue only upon delivery of the carbon removal services.
Can I do a one-time payment for CO₂ removal?
Yes, you can! If you would rather not go for a subscription, you can create a one-time payment with total flexibility on how much CO₂ you would like to remove with us.
Can I customize my subscription plan?
If none of the preset subscription plans suit you, you can create your subscription plan with full flexibility on how much CO₂ you would like to remove with us.
How do I login to my account?
To access your account, you must use the e-mail address you registered with.
Do I get an order confirmation?
In your account, you will find your CO₂ removal order confirmation, where we state the amount of carbon dioxide ordered in your name. No one else can claim that amount.
Why does the amount I enter in the subscription form change?
When buying CO₂ removal, we calculate and round your order in kilograms. Therefore, our system adjusts the currency's value entered to get a rounded number of kilograms.
How do I delete my account?
You can pause or cancel your subscription anytime in your account and activate it whenever you like. Here is how to cancel or pause it.
How can I change my payment method?
You can change your payment method by logging into your account from a desktop and following the procedure described in this article.
How long does it take you to remove the CO₂?
In line with our plants' deployment roadmap, orders are carried out within 6 years. That means 6 years from your one-off order or 6 years from each monthly subscription order.
How can I change the amount of money (or CO₂) in my subscription?
You can change at any time the amount of money (or kg of CO₂) you wish to remove monthly or yearly.